Shipping policy

Shipping Policy

Last updated: 17/07/2026

Orders are usually processed within 1 to 3 business days.

Orders placed on weekends or Victorian public holidays will be processed on the next business day.

Estimated delivery: 2 to 8 business days

Estimated delivery: 1 to 4 business days

International shipping times vary depending on destination and customs processing.

Customers are responsible for any import duties or taxes charged by their country.

Once your order has been shipped, you'll receive an email with your tracking information.

Delivery estimates are not guaranteed.

Unexpected courier delays, severe weather or customs processing may affect delivery times.

Please check your shipping address carefully before placing your order.

If an order is returned because an incorrect address was supplied, additional shipping charges may apply.

If your parcel is lost or arrives damaged, contact us as soon as possible.