Refund policy

Refund Policy
Last updated: 01/09/2026

At SHRED IT Clothing, we want you to be happy with your order. If something isn't right, we're here to help.

Returns
You can request a return within 30 days of receiving your order.

To be eligible for a return, your item must:
- Be unworn and unwashed
- Have all original tags attached
- Be in its original condition and packaging where possible

Items that don't meet these conditions may not be accepted.

Non-Returnable Items
The following cannot be returned unless they arrive faulty or incorrect:
- Sticker packs
- Gift cards
- Sale or clearance items
- Limited edition products marked as final sale

Faulty or Incorrect Items
If you receive a faulty, damaged, or incorrect item, contact us within 7 days of delivery with your order number, a description of the issue, and clear photos. If approved, we'll replace the item or issue a full refund.

Change of Mind
You may return eligible items within 30 days of delivery. Customers are responsible for return shipping costs unless the item is faulty or incorrect.

How to Start a Return
Contact us at contact@shreditclothing.com. Returns sent without first requesting one will not be accepted. Once approved, we'll send you return instructions and the address to send your package to.

Refunds
Once we receive and inspect your return, we'll let you know if it's approved. Approved refunds are processed to your original payment method within 5–10 business days. Shipping costs are non-refundable. If more than 15 business days have passed since approval, contact us at contact@shreditclothing.com.

Exchanges
For a different size or colour, contact us — exchanges are subject to availability.

European Union 14-Day Cooling-Off Period
If your order ships to the EU, you may cancel or return it within 14 days for any reason, without justification, provided the item is unworn, unwashed, with tags, in original packaging.

Contact
Email: contact@shreditclothing.com